Our AARP caseworker followed up on a situation a couple of you brought to our attention.

 

AARP recently sent out over 40,000 incorrect "Explanation of Benefits" (EOB) to beneficiaries explaining they have a gap in coverage and a $250 deductible.  The problem is that these letters went to beneficiaries that receive some sort of extra help and do not have a gap or a deductible.  CMS Central Office is aware of the problem and stated new letters will be going out to the beneficiaries soon.  If any of your patients are confused or concerned you can relay this information or have them call the AARP customer service line 1-888-556-7060 and verify their account.  This only affects those beneficiaries receiving extra help.